Avaya LLC, often shortened to Avaya, is an American multinational technology company headquartered in New Jersey, that provides cloud communications and workstream collaboration services. The company’s platform includes unified communications and contact center services. In 2019, the company provided services to 220,000 customer locations in 190 countries.

See what happens when cloud innovation flows at your pace.

To engage with customers across more touchpoints, you need to innovate. The cloud can deliver what you need, but maybe you aren’t ready for a full-cloud solution. Avaya’s hybrid cloud options let you move at your pace. Start by just adding cloud capabilities to your on-premises platform. Or take a faster path to the cloud with an environment that’s built just for you.

On-premises solutions, meet cloud.

Deliver an enriched customer experience by adding a cloud-based solution to what you already have—like Avaya Aura Platform. No need to rip and replace.

Layer on innovations of the Avaya Experience Platform. Let customers connect how they want. Give employees all the tools to meet customers’ needs.

Your cloud, your way.

First, transition your current on-premises platform to Avaya Enterprise Cloud. You keep the familiar Avaya solution you have now—such as Avaya Aura Platform and Avaya Call Center Elite— just in a dedicated instance on Microsoft Azure, the market-leading cloud that delivers savings, scalability, and security. There’s no disruption for customers and no training needed for employees.

Next, easily modernize your customer experience by adding Avaya Experience Platform capabilities.

Avaya experience platform

Maximize contact center performance and connect to customers wherever they are. Define seamless experiences across channels including voice, video, chat, messaging, and more.

Avaya enterprise cloud.

The Avaya platform you know, running in a secure, flexible cloud just for you. Expand contact center and unified communications as needed to expand your capabilities.

<<<Go Here>>> to learn more here about how you can access the 186Kloud Supplier eco system and 1-step closer to having Neostella services at your customer’s fingertips.

or get in touch by email [email protected] or +44 0203 997 1600