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10+ Years. We’re in it for the long haul.

Name the name, they’ve tried to buy us – and our answer is always the same. We’re only focused on our commitment to create change in the industry. So as of 13th June 2023, we’re adding to our contracts that we will not be involved in any mergers, acquisitions, or private equity deals for a rolling 10-year period.

The Halo Way. It’s much more than just a company culture.

At Halo, ITSM software goes far beyond providing a quick fix. It is about building lasting partnerships founded on trust and mutual success. Our approach encompasses cutting-edge technology, innovative solutions, and, most importantly, a genuine dedication to providing service.

We understand that true excellence lies in delivering a level of service that goes above and beyond the norm. Even our most fundamental offerings set us apart from the competition, as our relentless commitment to excellence is deeply ingrained in everything we do.

By embracing a customer-centric mindset, remaining open and transparent, and providing skilled and personalised support, we have shown that it’s our culture that ultimately drives our success.

We can’t wait to show you why we are truly a company like no other.

Redefining Customer Experience

Bespoke Solutions

We listen carefully to understand your challenges, and tailor our offerings to meet your specific requirements, and our experts are always just a call away.

All inclusive

Our products are bundled and all inclusive, with transparent pricing on our website, ensuring every customer gets the most comprehensive solution with no hidden fees.

Securing Longevity

Despite propositions from market leaders, we remain steadfastly independent. Our contracts explicitly state no private equity involvement, mergers, or acquisitions for the next ten years.

Customer-centric ethics

We are the only vendor without a waiting list, ensuring customers are always receiving the utmost attention and support, preventing standards from dropping.

Public Roadmap

With largely demand-driven development, our customers are kept updated with full visibility into our upcoming plans and future updates.

Sustainable work

We care about longevity down to the individual, offering perks like unlimited paid time off to our employees to ensure they’re able to maintain high levels of service and take care of their well-being.

learn more here about how you can access the 186Kloud Supplier eco system and 1-step closer to having HaloITSM services at your customer’s fingertips.

or get in touch by email [email protected] or +44 0203 997 1600