The most helpful customer service solution

Introducing HiQ™: The first fully automated customer support engine that leverages generative AI to provide delightful interactions and highly satisfied customers.

The Intelligent Customer Service Difference

HiOp is the first fully automated customer support solution that uses generative AI to provide personalized and effective responses — elevating the provider and customer experiences simultaneously. Dynamic. Reliable. Seamless.

Scaling with HiQ technology

Our platform seamlessly connects with your systems to diagnose customer needs and rapidly craft personalized responses.


HiOp technology allows us to only charge for each conversation we solve. No onboarding fees. No hourly rates. Pay for what you use.

Technology that solves complex customer issue

HiOp leverages sophisticated technology that analyzes information across systems and accurately determines outcomes in complex situations. Where chatbots stumble post Tier 1, HiQ is purpose-built to solve Tier 2 & 3 issues with ease.

Pay-per-resolution benefits your business

We are as obsessed with our customers as you are with yours. That’s why we charge only on a per-resolved case by sending out the highest quality responses. Forget emails sent. Ignore hours worked. When HiOp solves problems, we are compensated — period. Your company is only paying for results, and we’re thrilled to provide them.

Go faster & reduce first reply time

Productivity is important and our teams want to go faster. This allows us to get back to your customer as soon as possible.

HiQ heightens customer service effectiveness

HiOp’s automated, AI customer support platform uses generative AI to provide personalized customer responses and scale dynamically based on your company’s evolving needs.

Instead of using stale MACROS, agents now leverage HiQ’s generative AI to create fresh customer outreach content. With only slight oversight, HiQ resolves client tickets faster, more accurately, and with higher CSAT scores.

<<<Go Here>>> to learn more here about how you can access the 186Kloud Supplier eco system and 1-step closer to having HiOperator services at your customer’s fingertips.

or get in touch by email [email protected] or +44 0203 997 1600