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Revolutionize Your Customer Experience with Loris AI

Unlock the Power of Customer Conversations Loris AI is designed to transform every customer interaction into actionable insights, empowering your business to optimize the customer experience and drive growth. Leveraging over 300 million real customer conversations, our platform is trusted by leading brands to deliver exceptional service.

Key Features:

  • Voice of the Customer Insights: Instantly understand customer frustrations and needs, giving you the tools to act on what matters most to your customers.
  • Automated Quality Assurance: Streamline your quality assurance processes by automating agent coaching and performance measurement, ensuring consistent and high-quality interactions.
  • Real-Time Agent Co-Pilot: Equip your agents with real-time guidance to enhance compliance, reduce handle times, and boost customer satisfaction.

Benefits:

  • Faster QA Processes: Save time and resources with automated quality assurance that delivers faster and more accurate results.
  • Reduced Handle Times: Improve efficiency by providing agents with real-time assistance, reducing the time taken to resolve customer issues.
  • Enhanced QA Coverage: Ensure comprehensive quality assurance across all interactions, enabling you to maintain high standards consistently.
  • Increased CSAT Scores: Enhance customer satisfaction scores by providing better service and resolving issues more effectively.

Integrations: Loris seamlessly integrates with popular platforms like Zendesk, LivePerson, and Genesys, ensuring a smooth implementation process and uninterrupted service.

Why Choose Loris?

Loris transforms your contact center into a rich source of customer intelligence. By leveraging AI-driven insights, you can significantly improve agent performance, ensure compliance, and elevate the overall customer experience. Our platform provides actionable data that helps you understand customer needs, streamline operations, and drive business growth.

Success Stories:

  • Case Study 1: A leading e-commerce brand reduced handle times by 20% and increased customer satisfaction by 15% using Loris’ real-time guidance and automated QA features.
  • Case Study 2: A financial services company achieved a 30% improvement in QA coverage and a significant boost in agent performance, resulting in higher overall customer satisfaction.

Get Started:

Ready to elevate your customer service experience? Book a demo today and discover how Loris AI can transform your contact center operations. Join the ranks of leading brands who trust Loris to deliver exceptional customer interactions.

<<<Go Here>>> to learn more here about how you can access the 186Kloud Supplier eco system and 1-step closer to having Loris services at your customer’s fingertips.

or get in touch by email [email protected] or +44 0203 997 1600

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