Our vision

Uniphore is an Enterprise-class, AI-native company with a purpose to transform everything that impacts your customer, to propel the planet’s most engaging customer and employee experiences.

About us

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe this technology should be invisible, immersive, and enabling—and that it should make the enterprise more human.

Uniphore is the first built-for-scale, AI-native company that infuses AI into every part of the enterprise experience. Our enterprise-class multimodal AI and data platform unifies all elements of voice, video, text and data. We leverage Generative AI, Knowledge AI, Emotion AI and workflow automation together as your trusted co-pilot. That’s enterprise AI from Uniphore—the catalyst for the world’s most engaging customer and employee experiences.

Our people

Driven by innovation, Uniphore was incubated in 2008. Since then, Uniphore has grown at an exponential rate and today we have many of the world’s largest enterprise customers, relying on us to help them with millions of conversations. We are approximately 800+ employees strong, located in the U.S., India, U.K, Spain, Israel, Japan and Singapore.

Each team member is driven to relentlessly pursue excellence, with leadership and integrity, never compromising, and always with the vision to do the right thing for the long term

Our culture

One Big Team – We take care of each other and trust each other. We hold each other to high standards. We debate yet we have a united front. We don’t compete. We are inclusive.

Customer First – Innovate on behalf of the customer to make them successful. We don’t win until the customer wins. Everyone contributes to creating a “customer for life” experience

Innovation – Be the trendsetter, not the follower. Faster, leaner, better in everything we do.

Collaboration – There are two ways to win – “I” and “we”. More points for doing it as a team.

Integrity – Always do the right thing and explain rationale.

Punch Above Our Weight – Operate with our ambitions always greater than our resources. We don’t say ‘no’ to opportunity because of our constraints.  If you say yes how do you prioritize?

Take Action – Move fast. Do what you say you are going to do. Think and act long-term versus solving for today.

 

<<<Go Here>>> to learn more here about how you can access the 186Kloud Supplier eco system and 1-step closer to having Uniphore services at your customer’s fingertips.

or get in touch by email [email protected] or +44 0203 997 1600