The 186Kloud Tek-Talk, a regular serialised set of communications technology Vendor interviews, discussions, webinars and technology demos, where the world of business gets to meet progressive technology from a community of best in class Suppliers.

At BT Mainline, we have a constantly evolving tool kit to support your business

We are committed to giving you the confidence to trade by supporting you with outstanding service and ensuring you stay relevant on systems, marketing tools, products and offers so you can be first to your customers with the best deals.

At GoTo, Since day one, we’ve helped people and businesses do their best work – simply and securely – from anywhere. Today, work and life are intertwined. At GoTo, we like to think of ourselves as your go-to. We help you focus on the things that matter most throughout the day: your projects, your professions, and even your personal passions.

Dialpad is the leading cloud communications platform for AI-powered calling, conferencing and contact centers. Dialpad’s proprietary, real-time Artificial Intelligence engine, Voice Intelligence (Vi™), helps businesses make smarter decisions by giving real-time insights on every call. Built on the Google Cloud Platform for unmatched security and reliability, Dialpad is easy to deploy, integrate and scale. Today, more than 70,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google Workspace, Hubspot, Microsoft Office 365, Salesforce, Zendesk and others to allow every user to be more productive. Customers include T-Mobile, Twitter, WeWork, Uber, Stripe, Netflix, Motorola Solutions, Splunk and Domo.

Zayo provides mission-critical fibre bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society.

Zayo is the leading provider of global optical infrastructure, with dense, high-quality networks in every major market in North America, Western Europe and UK/Ireland. Our 13M fibre miles of diverse networks, provide critical Dark Fibre, Wavelength, Ethernet, MPLS, SDWAN, IPT/DIA, DDoS mitigation and Cloudlink connections to 1,300+ data centres (200 in UK/I), 50+ cloud providers and 37,000 onnet commercial buildings, in more than 400 markets globally. Through partnerships with leading network providers, we also provide our customers with global reach that takes them nearly anywhere they need to be. And we are expanding all the time, providing mission-critical routes for all types of customers, more density, diversity, reduced latency and enhanced cloud connectivity, laying the foundation to support the key data requirements of the future, driven by AI, IoT and 5G.

Aryaka integrates the benefits of WAN optimisation (MPLS + Wan Op like connectivity), application delivery (CDN) and optimised cloud access with reliable, secure and dedicated connectivity into a single intelligent network. Aryaka eliminates the need for hardware and dedicated links that take months to provision – providing an optimised enterprise grade network that is setup and ready to go in minutes. The network also ensures enhanced application performance where applications in the cloud can be accessed at LAN-like speeds from enterprise locations that were previously beleaguered by latency. Network wide WAN visibility across all applications is provided through the MyAryaka portal

iceblue is a leading Internet Aggregator who brings the services of over 1100 Internet Service Providers to its Customers in the form of an incredibly simple, reliable, and efficient platform for the pricing, provision and support of Internet Access circuits.

Our partner network coverage offers services in 210 countries and 4000 cities, and has the potential to reach every branch office, every customer site, and every retail outlet in the world.

We are a Wholesale Internet Provider that offers reliability, value and service assurance to our Customers.

Formed in 2014 by a team of telecoms professionals who recognised the need to source reliable carrier-grade Internet connectivity for customers in an intuitive, repeatable and scaleable way, iceblue has grown to become one of the most trusted partners for many of the world’s leading service providers.

Equinix connects businesses with partners and customers around the world through a global platform of high performance data centres, containing dynamic ecosystems and the broadest choice of networks. Platform Equinix connects more than 4,500 enterprises, cloud, digital content and financial companies including more than 975 network service providers to help them grow their businesses, improve application performance and protect their vital digital assets. Equinix operates in 38 strategic markets across the Americas, EMEA and Asia-Pacific with over 100 global data centres and continually invests in expanding its platform to power customer growth. Equinix will position your customer to enable the cloud, be more agile, and provide the edge to be more competitive in today’s digital economy.

Lumen is the fastest, most secure platform for next-gen business applications and data. Our platform integrates global network infrastructure, cloud connectivity, edge computing, connected security, voice, collaboration and enterprise-class services into an advanced application architecture.

Masergy sells high-performance integrated IT solutions for global enterprises. We own and operate the largest independent Software Defined Platform in the world that powers: Hybrid Networking (agile and programmable global private networks with embedded analytics and real-time service control) Managed Security (advanced cybersecurity platform leveraging artificial intelligence and human expertise to protect corporate data 24/7) Cloud Communications (unified communications delivered from the cloud with for custom hybrid deployments and unmatched global coverage) Our patented technology, customizable solutions and unmatched customer experience are why a growing number of leading organizations rely on Masergy to deliver performance beyond expectations.

iland is a global cloud service provider of secure and compliant hosting for infrastructure (IaaS), disaster recovery (DRaaS), and backup as a service (BaaS). Industry analysts recognize iland as a leader in disaster recovery. The award-winning iland Secure Cloud Console natively combines deep-layered security, predictive analytics, and compliance to deliver unmatched visibility and ease of management for all of iland’s cloud services. With headquarters in Houston, Texas, London, UK, and Sydney, Australia, iland delivers cloud services from its data centers throughout North America, Europe, Australia, and Asia.

OneStream Networks is purpose-built for enterprise-grade cloud-based SIP trunk, hosted PBX, Unified Communications and Contact Centre services. With availability in 80+ countries, global strategic peering networks, geo-redundant data centres and multi-provider MPLS transport options, OneStream delivers unparalleled scope and reach for SIP trunking and hosted PBX/UC services. From single site to multi-site to multi-national needs, customers and VARs/Agents count on OneStream for best-in-class voice cloud solutions including Broadsoft and Skype for Business as well as certified SIP trunk solutions with Avaya, Cisco, Microsoft, Shoretel and others.

Wireless Logic connect, control and secure the Internet of Things
The world is alive with things: there are billions of devices supported by millions of applications, and it’s growing 30% every year. These applications are enhancing lives and accelerating the pace of positive economic, social and environmental change across the globe.

RingCentral, Inc. Since 2003, RingCentral has been transforming how companies communicate and collaborate. Breaking down the barriers created by traditional on-premise PBX hardware, our cloud-based communication and collaboration platform offers a comprehensive set of capabilities that unify voice, business messaging, team collaboration, video conferencing, and online meetings. Today, more than 350,000 businesses worldwide rely on RingCentral to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships—however and wherever they want.

SCB Global’s 16 years of expertise in voice over IP places us at the forefront of the telecommunications industry. Starting as Simplecall Business within Zamir Telecom in 2004, the aim of Simplecall Business was to provide feature rich, yet simple and cost-effective business telephony and data connectivity solutions for medium to large Enterprises Globally. Our Directors Dr Ali Ahmed-Shuaib and Saif Ahmed have always understood that our high-level expertise and years over our competitors within the telecoms industry is invaluable. The decision was then made to focus on Empowering Global Businesses. After a management buyout in 2016, Simplecall Business was renamed to SCB Global and then focused on Enabling Enterprizes around the world. As we understand, the telecoms industry is ever-changing and in staying ahead of the race we have focused not only on Empowering, but Enabling and now Optimizing Global Businesses with our OPTO Solutions.

Telstra is a leading provider of integrated network services and data centre platforms for enterprise and carrier customers in Asia Pacific, delivering high-performance technology solutions over the region’s most extensive high-capacity submarine cable systems. Their Ownership of the region’s most extensive high-capacity submarine cable systems, with over 46,000 km (29,000 Miles) of fibre and connectivity to 23 data centres – including its facilities in Hong Kong, China, Singapore, and Sydney – gives Pacnet unparalleled connectivity to major business centres throughout the Asia Pacific region. Their complete set of solutions for managed data, private line, collocation, data centre services, and content delivery, combined with their expertise in serving Asia Pacific, have made them a trusted services provider for large businesses worldwide, including many of the Fortune 1000. Headquartered in the heart of Asia in both Hong Kong and Singapore, Telstra is the only independent carrier serving the region. Telstra operates 20 offices in 12 countries throughout Asia-Pacific and North America including Australia, China (including Hong Kong), India, Indonesia, Japan, Korea, Malaysia, the Philippines, Singapore, Taiwan, Thailand and the United States.

Vaioni is a network operator in its own right, operating a core network across London and Manchester. This carrier grade infrastructure is the heart of our network – all our customer traffic uses this network to access the wider internet. We’re proud to boast a 99.96% uptime on this network – and that figure is only set to improve! The Vaioni Ethernet Network The Vaioni Ethernet Network provides on-net connectivity to businesses across London, Birmingham and Manchester. We can offer high speeds of up to 10Gb at significantly reduced prices, typically saving up to 40% against BT. And because the service is on-net, our customers can benefit from improved resilience and security as well as great costs. Our Aggregated Network We have strong partnerships with 12 of the country’s leading Ethernet providers, including the likes of BT, Virgin Media Business, TalkTalk Business and Vodafone. We’ve connected their networks with our own meaning that through Vaioni, businesses have access to the widest possible geographic footprint, the widest possible choice of speeds and access technologies at the best possible price. Put simply, wherever you are, with our network, we can connect you.

8×8 Communications Cloud combines unified communications, team collaboration interoperability, contact centre and real-time analytics in a single open platform that integrates across clouds, applications and devices, eliminating information silos to expose vital, real-time intelligence. 8×8 easily and seamlessly connects employees, customers and applications to improve business performance for enterprises across the globe. Results-driven companies rely on the 8×8 Communications Cloud to reduce complexity and cost, improve individual and team productivity and performance, and enhance the overall customer experience.

Vonage believes that change is an essential part of our DNA. Our original business brought VoIP to families and small businesses. And now we’re making communications more flexible, intelligent, and personal to help enterprises the world over stay ahead. We’ve brought leaders in unified communications, contact centres, and communications APIs all under one roof. Together, we’ve created the world’s most flexible cloud communications platform.